Please use the following steps if you have unresolved concerns with your experience with the Division of Child and Family Services (DCFS):
1. Discuss your concern with your caseworker or his/her supervisor
2. If not resolved, contact your DCFS Regional Office below:
Eastern Region – (435) 722-6550
Northern Region – (801) 397-7640
Salt Lake Valley Region – (801) 563-3188
Southwest Region – (435) 865-5600
Western Region – (801) 374-7013
4. If still not resolved, contact the Office of Child Protection Ombudsman at (801) 538-4589 or email us at firstname.lastname@example.org.
The Office of Child Protection Ombudsman (OCPO) is an independent office created to investigate complaints about the Division of Child and Family Services (DCFS). OCPO addresses your concerns by working with DCFS to facilitate solutions, build upon best practices and strengthen service delivery. You may contact OCPO at any time.