DHS Telehealth

DHS Telehealth is a service through the Utah Department of Human Services that makes it easier for you to connect online in a confidential way. In order to connect to a DHS Telehealth video call, you will need access to a computer, smartphone or a tablet that is video and audio capable. It is also necessary to have a high-speed internet connection (minimum 10 mbps).


Tips for using DHS Telehealth 

  • Compatible browsers include Google Chrome and Mozilla Firefox.  Microsoft Internet Explorer and Edge are not supported

  • When prompted, always allow permission to the camera and mic. If permission is not given or if the prompt never appears, the site will not work properly. Close and Restart the browser and try again. 

  • Always end a session by clicking the "End Call for All" button. Do not close a session by just closing the tab or browser window.

  • 12 is the maximum number of callers that can be in a single call, including the Host

Troubleshooting DHS Telehealth

If a Utah ID has not yet been created, user must Create an Account and follow the Create a Utah ID instructions. 

If you have forgotten your password, click the Recover Password link. 

Check out the InTouch existing Knowledge Base for Audio and Video help